Shipping

Shipping Rates: 

  • Free pick-up option available in Okotoks, AB!!  Select our "Customer Direct Pick-Up" option to avoid shipping costs.

  • Flat Rate Shipping within Canada:   $15 per order (up to 12 jars).

  • For orders greater than 12 jars (1 case) please contact us by email at itswhatyoucrave@mail.com prior to ordering to ensure best shipping rate.

  • We are happy to serve our customers outside of Canada - for international shipping, please email us at itswhatyoucrave@mail.com to arrange delivery.

  • Due to the busy holiday market season and freezing temperatures, we do not ship our holiday gift sets and they can only be picked up or delivered locally. Please contact us with any questions or special requests.

Shipping Methods:

  • Orders are shipped via Canada Post.  We offer shipping to Canada and the continental United States (excluding Alaska, Hawaii and Puerto Rico).

  • Orders will be be processed within the next two business days.  Canada Post does not deliver on Saturday or Sunday.

  • Warning for winter months:  orders placed during winter months, defined as the months of November - March, will not be shipped at temperatures below freezing.  Orders will be shipped as soon as weather improves.

  • If you have questions about your order, please call us at 1-403-700-5887 or email us at itswhatyoucrave@mail.com, and we would be happy to assist you.

Changing Submitted Orders:

  • We cannot typically modify orders that have been already placed, but we will always do our best to accommodate your needs.

  • If you need to change an order you have already placed, please contact 1-403-700-5887 or email us at chimmisfreshgrill@gmail.com.

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